Behavioural Change

Jo Geraghty

Director

A Culture of Continuous Improvement

Date added: 16th Nov 2015
Category: Behavioural Change

Changing the mindset, changing the culture will only have a lasting impact if there is a continuing focus on improvement.

Eating out is becoming safer. That’s according to the Food Standards Agency (FSA) which has published a report on food review and enforcement action taken across the country by local authorities. According to the report in 2014/15 93% of establishments in England and 94% in Wales gained food hygiene ratings of three or above.

Commenting on the figures the Head of Local Authority Enforcement Policy Unit, David Hart said “I am pleased to see that the figures this year show business hygiene compliance levels are continuing to improve.” Part of this improvement is down to the way in which local authorities are increasingly focusing on the poorer performing establishments, looking to increase standards in those venues or to close them down if appropriate. Education and advice continues to play a strong part in the drive for continuing improvement.

It’s an important lesson which can be carried out from food establishments into all businesses. Changing the mindset, changing the culture will only have a lasting impact if there is a continuing focus on improvement. Left alone, the culture will inevitably slide back towards something less than ideal. Feeding the change through education and engagement, will not only help the new ethos to become fully embedded, but will actually strengthen it as time goes on.

 

 

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