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Your people are your success. Isn’t it about time you started to openly appreciate them more.
How much do you value your people? It’s a question which as leaders we don’t always ask, but it is one which goes right to the heart of business success. It’s also one which despite the attention being paid to employee engagement is perhaps not discussed as often as it might be.
It was with interest therefore that I came across a recent radio interview with the CEO of Domino’s. Discussing the new national living wage which comes into force on 1 April he commented that having the right people is critical to what the company needs to do to deliver to customers. That simple comment encapsulates the importance of hiring for cultural fit, engaging with your employees and the effect that has on customer service.
It doesn’t take much to turn a good organisation into a great one; and your people and the relationship they have with the organisation sits at the heart of that transformation. When your employees are engaged in the aims and values of the organisation then they take a personal stake in its success. They care about delivering great products and great service, they take personal delight in building strong relationships with customers, and they do everything they can to build the reputation of the organisation.
In short, your people are your success. Isn’t it about time you started to openly appreciate them more.