End to End Culture Change
Backed by over 15 years of experience, our methodology delivers measurable shifts in productivity, performance, inclusion, and employee experience.
Click on a stage to find out more
Our Culture Assessment is an award-winning diagnostic tool, recognised by the CIPD and the Business Culture Awards, and informed and enhanced by over 15 years of delivering results for clients.
It combines contemporary business and HR thinking with leading-edge organisational psychology, and is underpinned by leading cultural models: Schein’s three levels of culture, Johnson & Scholes’ cultural web and Hatch’s dynamics of organisational culture.
It gives a fast yet robust, evidence-based view of your current culture, either though our online employee survey only (Express) or with the additional insights from focus groups and leadership insight (Plus).
It highlights where culture is enabling or blocking performance, surfaces subcultures, and pinpoints where leadership focus is most needed.
The output of the Insights phase is a culture assessment report which is packed with deep insight and future recommendations, in an easy to digest way. The report:
We turn insight into action by designing the future culture required to deliver the strategic ambitions.
The exact nature of the design stage will be determined by the gap between your current culture and desired end-point, but often includes co-designing the purpose (mission), vision and values that drive performance, defining the skills and mindsets required to live the culture, shaping the employee experience through an EVP, behaviours, and communications.
With all design activities, we utilise your internal resources wherever possible, so that you are enhancing your internal culture change capabilities as a natural part of project delivery.
Design work-packages can include:
Designing company culture is just the start – embedding it is where real cultural transformation happens. The final stage ensures culture becomes business as usual, avoiding the common problem of employees slipping back into old habits as momentum falters.
Our proprietary tech platform CulturEmbed™ makes change stick. Using a Team-Based Embedding approach, we help teams translate values into daily behaviours, decisions, and collaboration – building ownership and accountability from the ground up.
The result is a self-sustaining culture, lived consistently across the organisation and reinforced through action plans, measurement, and continuous improvement – with clear ROI.
Through a 5-point scale, we highlight the stages that every organisation goes through on the journey to a fully embedded culture, and provide practical tools and development solutions to empower your people to own and implement the changes needed to move their team up the scale.
CulturEmbed is a leader and manager led facilitated approach which empowers and enables teams to apply the behaviours to their own ways of working, embedding the defined culture into a lived reality. The process builds leader, manager and team capability to discuss how they operate as a team, interact with other teams, and undergo a continuous process of review in line with defined behaviours.
our awards
Business outcomes of end to end culture change
From Pepsico to England Golf, we’ve partnered with hundreds of organisations across dozens of industries, and the pattern is clear: when culture is designed with intent rather than left to chance, the ROI is undeniable.
Accelerated innovation &
adaptability
A culture that supports collaboration and agility enables faster response to market shifts, digital transformation, and growth opportunities.
Higher employee retention & engagement
Reduced attrition and increased discretionary effort translate directly into lower recruitment costs and stronger workforce stability.
Stronger leadership
effectiveness
Executives and managers role-model the right behaviours, leading to faster, clearer decision-making and reduced strategic drift.
Improved financial performance
Aligned culture drives higher productivity, efficiency, and profitability, with CEOs citing culture as a key profitability driver.
Enhanced customer outcomes
Engaged employees deliver better service and experiences, driving customer satisfaction, loyalty, and revenue growth.
Reduced organisational risk
A well-embedded culture strengthens governance, compliance, and reputation, minimising costly compliance failures and bad press.
Scalable growth enablement
A future-proofed culture provides the foundation for sustainable expansion, supporting mergers, acquisitions, and market entry with minimal disruption.
Culture Consultancy challenged our norms and assumptions whilst being pragmatic and progressive. Their human approach resulted in mindset shifts and behaviour from the front line to our Exec team. As a partner, they were a pleasure to work with.
Chief of Staff, Network Rail
Our Team
DIRECTOR
Jo Geraghty
Ex-head of HR for Goldman Sachs, speaker, and author on the topics of high-performance leadership, culture and employee experience.
consultant
Cris Beswick
A world renowned thought leader on innovation and how to align strategy, leadership, and culture to drive sustainable growth.
DIRECTOR
Derek Bishop
Former AXA Head of Customer Service, thought leader, and author with over 20 years experience leading teams and delivering results.
consultant
Ed Beard
An organisational psychologist with more than 15 years experience working with clients like the BBC, HSBC, and Expedia.
consultant
Natalie Saunders
A senior people leader and employment lawyer with board-level experience, specialising in culture change and HR transformation.
consultant
Paul Longshaw
With two decades’ experience and a background in BP’s global social investment, Paul helps organisations unlock performance through people.
consultant
Lottie Skuthe-Cook
Lottie is a certified coach with 20+ years helping clients unlock potential.
consultant
Gillian Mason
Gillian is a leadership coach and facilitator with 25+ years’ experience helping organisations thrive, leaders grow, and people excel.
consultant
Emma Haslam
A leadership consultant with 20+ years’ global experience helping executive teams drive cultural alignment and change.
consultant
Andrew Deller
A highly qualified ‘development’ consultant who works with individuals, leaders and teams to enable them to operate at their best.
Let’s talk about your culture and what’s next
You’ll be speaking with Jo Geraghty, our founder and culture expert. She’ll personally guide you through your next steps
Frequently asked questions
Because culture is the critical enabler of strategy. Without an intentional end-to-end culture change journey, transformation initiatives stall, productivity dips, and talent disengages. Embedding culture change ensures your organisation delivers on strategic priorities, future-proofs against disruption, and safeguards performance. Also, unlike piecemeal initiatives, a comprehensive culture change journey delivers business-wide impact, ensuring leaders can track improvements in employee engagement and productivity, innovation outcomes and risk reduction.
Misaligned culture is one of the top reasons strategy execution fails. Left unchecked, it creates regulatory risk, reputational damage, stalled innovation, and attrition of key talent. At the same time, during major transformations – whether cultural integration in M&A, digital transformation or rapid scaling – culture often makes or breaks success. An end-to-end culture change approach mitigates risks and ensures leadership alignment, clarity of purpose, and team-level adoption, ensuring a high-performance culture that sustains growth through disruption
Many organisations attempt isolated culture programmes that fade over time. Our end-to-end methodology ensures sustainability: an audit baseline, co-designed culture blueprint, and embedding culture change through CulturEmbed™ and the 6Es Human Change Principles. This turns organisational culture transformation into a strategic asset, not a short-term campaign
CEOs can expect returns across three dimensions:
Performance – stronger innovation, execution, and customer outcomes.
Risk – reduced regulatory, compliance, and reputational exposure.
People – higher employee engagement and productivity, plus improved attraction and retention.
The outcome: a high-performance culture that becomes a lasting competitive advantage
Making
Complexity
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