we believe that in a commoditised world putting people at the heart of your business is the key to success.

When people are properly led, motivated, engaged, developed and given the opportunity to progress, they can have a powerful impact on themselves, their colleagues, their organisation, their industry and wider society. 

  • Focus on people and purpose; the profit will follow. Adopting the right culture for your organisation brings commercial and human benefits including:
  • Improved performance
  • Enhanced productivity
  • Increased profits
  • Better customer experience
  • Greater innovation
  • A diverse, inclusive workplace
  • Inspiring working environments
  • Healthier attitudes
  • Improved overall well-being

 

our values 

 

Delivering excellence is the only option. We put the same energy, optimism and tenacity into every project, to make sure we get the results you are looking for.

We are friendly, astute and innovative, with a good mix of grit and flexibility. Our Values guide the way we do things as a team; with our clients, partners and our wider community: 

Think Human: 

We take the time to understand a client’s business and the people at the heart of it; adapting our methodology, style and tools to deliver the best outcome for our clients and their people. 

Deliver results:  

We believe it’s important to deliver tangible, measurable results so you can see the improvements in your business. We are commercial, innovative and practical, future-proofing the success of our clients through better working cultures.
 
Do the right things, right: 

We’re friendly, intelligent and flexible but we’re not shrinking violets. We won’t do things we don’t believe in or we don’t think will have the right impact. We support where needed and challenge where appropriate- we always do the right thing. 

Our Team

Derek Bishop – Director

Formerly a customer service leader within financial services, Derek Bishop has over twenty years’ experience of leading people and delivering business results in high volume and complex environments.

As an expert on culture change, leadership development and customer experience he is considered one of the leading thinkers on creating high-performance cultures, enabling the turnaround of under-performing businesses and shaping new start-ups for corporates.  He is also a keynote speaker covering topics such as leadership excellence, high performing teams, organisational culture, creating alignment throughout the end to end service delivery chain, customer service excellence and leveraging the value of outsourcing.

As well as being an author and speaker Derek works with leadership teams of global organisations, helping to deliver sustainable performance improvements through successful organisational culture change. Thanks to his unique skill set, experience and thought leadership perspectives, Derek is also a trusted advisor to several CEOs and senior teams around the world.

Derek has a passion for waterskiing as well as enjoying kayaking, cycling, skiing and worldwide travel.

Jo Geraghty – Director

Formerly head of HR for Goldman Sachs France and Switzerland and with 16 years experience working in change management for various investment banks across the globe, Jo Geraghty brings a wealth of practitioner experience to change projects. 

With a global reputation as an expert in building high performance cultures, Jo specializes in working with CEOs and leadership teams of global organisations operating in large, complex and regulated environments; helping to deliver sustainable performance improvements through successful organisational culture change. Jo is also a speaker on high-performance leadership and organizational culture and a regular guest lecturer at several of the UK’s leading business schools.

A qualified Executive Coach Jo is motivated by seeing leaders excel in their careers. She has a Diploma in Coaching from The Coaching Academy and is a Master Practitioner in Neuro-Linguistic Programming and an accredited Miro Practitioner. She was recognised in the 2017 Smith & Williamson Power 100 index for her work to boost productivity through positive company culture.

Jo is a sports enthusiast and actively participates in cycling, running and skiing whilst also enjoying theatre, reading and travel. 

Cris Beswick – Director of Innovation Consulting

Originally trained as a product & industrial designer, Cris spent over a decade as a successful entrepreneur & CEO building an award-winning design group. After structuring a full exit 2008 he is now recognised globally as a thought leader on innovation leadership and creating innovative organisations.

Because of his own business background Cris knows exactly what it’s like to wear the CEO’s shoes putting him in an excellent position to work with and advise senior leaders of global organisations on strategic approaches to differentiation and innovation. As such Cris has coached, advised and delivered keynotes to some of the worlds most successful companies on how to become exceptional by building future oriented innovation strategies, leadership approaches and organisational cultures.

Cris has also delivered executive education programmes on innovation for leading UK and international business schools such as Henley Business School, Cranfield University’s Centre for Competitive Creative Design and Synergy Business School in Dubai to name but a few. 

Cris enjoys good food & fine wine and is passionate about worldwide travel with his wife Nikki and their two girls Roma and Mila.

Nicola Cardwell

Nicola has 20+ years’ experience working with leaders to deliver their business ambitions through organisational change and development interventions. Nicola has worked predominately in professional services, and has experience in the Energy, FS, Public Services and Health, Telecoms and Charity sectors.

From 2014 – 2018 Nicola led PwC UK’s Inclusive Leadership cultural and behavioural change agenda.  This involved building the Inclusive Leadership strategy and capability of senior business leaders and their teams.  Nicola also led the design and execution of critical interventions to support PwC UK’s published gender and ethnicity talent targets.  Significantly:

  • Breakthrough (2013 – 2016) An OD programme which tackled systemic gender challenges. 56% of participants have since been promoted to Director, 1% to Partner. 
  • An enquiry into PwC’s culture to better understand the under-representation of people from a BAME background in Leadership positions.

Nicola has a reputation for challenging and supporting senior and future leaders, being commercially astute and focused on making a tangible difference.  Nicola has lived and worked in the Middle East and has held several global roles throughout her career.

Nicola holds a Masters in Organisational Development in Leading and Facilitating Transformative Change, is an AoEC Accredited Professional Executive Coach and a Member of the CIPD.

Nigel Watson – Consultant

Nigel is an advisor, trouble-shooter, coach & facilitator: focusing upon creating a step-change in people’s performance; helping to build greater capacity & resilience within the organisation.

A key enabler & facilitator to programmes of leadership, transformational change & culture, he has worked with many of world’s largest and most effective organisations including: Augusta Westland, BP, BAE Systems, Police, HP, KPMG, Nationwide, Serco & Vodafone. Nigel has also been involved in creating a joint civilian leadership school at the Royal Military Academy, Sandhurst, & working with the England 2003 Rugby World Cup Winning Squad, developing a shift in behaviours & performance.

Originally from the Cumbria, Nigel lives with his wife and three children in rural N. Wiltshire. His passion for ‘off-piste’ travel & exploration led him to co-found the Global Children’s Trust, supporting disadvantaged children across the globe.  His love of sailing also came to the fore when he joined the team responsible for training the skippers/crew of the BT Global Challenge Yacht Races.

See our entire team

Rebecca Taylor – HR Practitioner

Rebecca is a qualified HR Practitioner with more than 12 years’ experience gained within head office, manufacturing, contact centre and service environments.  Rebecca is CIPD qualified and demonstrates an ability to identify an organisation’s HR issues and deliver pragmatic, appropriate and fair solutions. 

Known for her non nonsense,straight talking approach, Rebecca has an ability to make things happen, implementing practical solutions which work for the organisation.  Prior to becoming a consultant she held senior HR and Organisation Development roles in the manufacturing and service industries. 

She holds the Saville & Holdsworth Occupational Testing Level 2 certificate and is a member British Psychological Society. 

Ingrid Brown – Engagement & Communications Consultant

Ingrid is a highly experienced brand and stakeholder engagement specialist working with complex global group businesses experiencing growth through change or financial transactions. Ingrid is highly adept at creating successful engagement programmes that drive long term commercial value inside and outside the organisation.

Accomplished and genuinely passionate around creating and rolling out engaging communications programmes and brand experiences around leadership communications, employee engagement, sustainability programmes, investor relations and internal brand activation. Ingrid is also a competent speaker and workshop facilitator often working with c-suite board level leadership teams to help them uncover and communicate purpose, vision and strategic goals; a talented strategic story teller.

Ingrid also has a wide ranging understanding and knowledge across multiple business sectors. Having worked as a corporate communications and marketing director she fully appreciates her client challenges at implementing communications and engagement programmes.

Quentin Millington – Culture Consultant

In line with the Culture Consultancy ethos, Quentin is an experienced practitioner consultant; having gained his experience as Chief Operating Officer and in related roles within tier-one investment banks. His experience includes leading product marketing, client service, business operations and regulatory compliance teams of up to 130 people (budget over US$100m). He also ran global initiatives to boost productivity, revamp service and cut cost, championing client-oriented cultures across US$1bn organizations of more than 1,500 employees.

With an MPhil in Innovation, Strategy & Organisation from the University of Cambridge, Quentin now coaches and advises senior teams in areas such as vision-setting, strategic planning, change delivery, leader orientation, coaching / mentoring, engagement studies and team alignment.

Quentin believes that typically people work for organizations but that organizations must begin to work for people.  His interests include drama, European art and squash.

Sam Monteath – Culture Consultant

Sam has worked in employer marketing for over 16 years and has tackled over 100 projects across all sectors. His passion is in helping employers improve employee engagement, organisational culture and employer brand, using a research-based approach. This involves a mix of qualitative and quantitative research including: interviews, surveys, focus groups, shadowing, and evaluation.

Sam has worked extensively with Asda as their research partner on an award-winning project to define their employer brand as well as leading the research to strengthen the Asda culture. He has also worked with a global retail bank who had previously run a major culture-change initiative but they needed to establish if there was a case for further change/investment. Sam lead this research and incorporating best practice from elsewhere, formed overall themes of the enablers and inhibitors in their culture and made recommendations to address the latter.

William Buist – Consultant

William has a reputation for taking an innovative view of business that harnesses opportunity.  Through coaching, mentoring and consulting he enables business owners and directors to unlock sustainable profits and deliver future successes.

His background in the insurance sector has enabled him to hone his strategy and planning skills.  This in turn led him to develop his Journey to Collaboration approach – a process that defines how business collaboration develops and through which business leaders can reduce the costs of coordination in their businesses and unlock additional sustainable profits.

William is committed to lifelong learning and continues to develop his own skills and experience as he helps businesses to develop theirs.  Focus, clarity and perspective are just some of the attributes which clients praise William for bringing to their business. A public speaker and author, in his spare time William enjoys photography, skiing and walking.

Jon Randall

Jon is a creative strategist and change consultant with a gift for seeing right to the essence of things and from a systemic viewpoint. He is passionate about supporting people, organisations and brands channel what is at the heart of who they are and what they do.

He has worked on a range of brands, campaigns, engagement and culture change programmes for clients across the not-for-profit, commercial and corporate sectors, including: British Airways, Generali, Post Office, UBS, CNBC, and Seeds of Change. 

Previously a marketing director in the finance sector and a psychotherapist in private practice, he combines different disciplines to connect others with their deeper purpose, whilst holding a vision for how they can bring it to life.

Jon graduated from Cambridge and has qualifications in therapy, executive coaching and organisational consulting. He has been trained in psychosynthesis, gestalt and systems thinking.

Simon Phillips – Culture Consultant

Previously an award-winning Business Transformation Director, Simon is passionate about people, not numbers on spreadsheets, and figuring out ways to help them deliver the performance that organisations need to make a difference.  This usually requires working across the whole organisation, building great networks and co-creating structured, ambitious and pragmatic plans with engaged stakeholders; and then delivering the numbers that key stakeholders value. His strengths are therefore in Culture Change, Organisation Design & Development, Leadership and Talent Management and Workforce Motivation, primarily in complex and highly political environments. 

Trained at Accenture, Simon has more than 20 years’ experience successfully developing and delivering strategic change and organisation development programmes across several industry sectors such as, financial services, FMCG, professional services, hospitality and travel, energy and utilities, as well as the Public and Not For Profit Sectors. Simon has also designed, developed and delivered quality training for every level in an organisation, from new starters through to comprehensive Board development, winning a National Training Award in 2006. 

Simon is skilled at developing the strategy, business operating model, the change frameworks and organisational structure necessary to quickly deliver an effective organisation. 

Simon won a National Training Award in 2006, has been a keynote speaker at several CIPD conferences and his first book, “Time Management 24/7” (McGraw Hill) was an Amazon best-seller and an Evening Standard Business Book of the Week.  A fully qualified Performance Coach and Executive Career Mentor, Simon is also an Accredited Clarity 4D psychometric Profiler. 

Bev Hamilton

Beverley has over 25 years experience working with leaders and teams, across a range of organisational environments, to accelerate and elevate their capability and impact through transformation. She is known for her facilitative yet challenging approach that supports people in raising their awareness and taking accountability for change. With one local authority, she worked with the Corporate Leadership Team and helped them improve their team effectiveness results by between 13% and 85% across a range of measures.

Beverley has had a varied career as a PE teacher, sports development officer, RAF Air Traffic Control Officer and leadership development consultant and has worked with different cultures in many countries.

Over the past few years Beverley has invested more time in supporting leaders and their teams in exploring what they are trying to achieve and why and then creating the conditions for their success. This has brought more clarity, focus, and accountability with members of those teams who in the process also discover who they are and how they contribute to their organisations. Through using emerging research in neuroscience, leaders and their teams better understand why they do what they do and can therefore make more conscious choices about their future.

Beverley holds a Bachelor of Education Degree and personal, business and executive coaching qualifications accredited by/affiliated to the International Coaching Federation. She loves to ski and hike, eat out in amazing restaurants and recently fulfilled a “bucket list” trip rafting down and hiking in the Grand Canyon.

Daren Gordon

Daren is a communications expert, shaping culture change programmes for brands, such as npower, WH Smith, the Environment Agency and HSBC.  He does the people side of change by developing engaging communications.  Daren works with senior leaders to turn the attention of employees away from internal distractions to focus on the customer.  He firmly believes that employees don’t just get behind new initiatives, but drive change themselves, with the best results being when employees are confident and energised by the company’s purpose and are continuously learning.

His favourite tool for change is storytelling.  He creates compelling narratives about transformation programmes, which influence the hearts and minds of stakeholders.  He created the vision narrative for the CEO of HSBC UK, which was used to boost the confidence of investors and productivity of employees.

Levels of trust have collapsed over recent years. So Daren also coaches leaders to grab the attention of employees by ‘walking the talk’, only then will their storytelling be credible and powerful.

Daren loves politics and nature.  So, jogging down the canal whilst listening to Prime Minister’s Questions is a perfect combination.

Chris Wright

Chris is a fully qualified HR professional, having completed his MSc in Human Resource Management at the University of Kent Business School to CIPD Advanced Level standard. He is passionate about helping organisations to achieve their maximum potential by recognising the value of their talent and developing people to contribute more effectively to organisational goals.

Chris’ specialism is in the area of Strategic Human Resource Management for which he received the CIPD East Kent Branch Prize in 2015 while studying for his BSc in Business Studies and Human Resource Management at Canterbury Christ Church University Business School. He adopts a business partner-style approach to working with clients, focusing on helping organisations to reduce their risk level with their greatest but most expensive asset; their talent. He also advises on Diversity & Inclusion provision given that he is a full-time wheelchair user, and he has also contributed to a number of HR publications recently.

Outside of work, Chris is a big motorsport fan, takes an interest in current affairs and enjoys holidays in France with his family.

Our Partners

The GC Index® is the organimetric that liberates everyone. It shows individuals, teams and organisations how they can make their best contribution to drive measurable outcomes and boost performance.

Learn Amp is a multi-award-winning Employee Experience Platform. We help growing businesses to better manage their employee journeys. Combined learning, engagement and performance development tools that drive higher retention and productivity.

An Even Better Place to Work is an on-line, self-managed tool for improving leadership, engagement and well-being. Now in 5 languages, used on 4 continents by Siemens, Qatar Airways, the NHS, CERN etc.

2to3days is a social and economic movement of progressive leaders, who together want to empower the advancement of women in the workplace by supporting them pursue their careers on a flexible basis from the point of hire

Nucco Brain is a visual storytelling studio that uses emerging technologies, polished design & powerful narratives to bring brand stories to life.

See all partners

Department 10 are a London based branding and design business with a difference. Through their proven business futureproof process they help their clients grow from between 40% and 100% year on year. Their design and marketing work is exceptional. If you like our website, this was them. 

gothamCulture, a New York City based advisory firm, helps clients navigate change through the lens of culture, leadership, and strategy. Our consultants provide targeted support at scale to meet any organization’s needs.

At CCD we design, driven by human behaviour. We use human factors & behavioural science to understand peoples’ needs. With Culture Consultancy, we use this alongside experience, interior and graphic design to develop better workspace experiences for staff.

Spring Point is an Australian based consultancy that specialises in aligning human potential with business strategy. Service areas of focus include strategy, performance culture and leadership and learning.

Cultr – the world’s most exciting culture change and engagement tool. Cultr nudges users in a fun and social way to do mini-missions and turn desired behaviours into action.

“Culture Consultancy insight formed the highly compelling backbone to everything that came in defining our Mission, Vision and Values.”

Jim Brown, Head of Marketing

Made a challenging project simple and effective for us, translating multiple thoughts and ideas into clear and concise language that matched our style.”

Judith Lamb, Vice President, Global HR

“Clearly focused pragmatic and flexible project delivery.”

Alison O’Conner, Group HR Director

Demonstrated a very pragmatic and flexible, yet commercial approach to the project, in a style that works really well for people at all levels within our business.”

Neil Hudgell, Managing Director

“Fabulous experts, guides, facilitators and challengers in enabling us to design the future culture.”

Moira Brown, Senior Vice President – HR, Corporate Communications & Change Management

“Culture Consultancy has made a great contribution to the development of a Values-based culture.”

Rod Findlay, Strategy Director

“They were able to take a very ambiguous and high level brief and develop a detailed and thorough solution.”

Richard Wazacz, COO Europe

“Thanks to Culture Consultancy’s help the attitude of our staff has become refreshingly open and positive with a growing recognition of their important role in our business.”

Robert Webb, Chairman

“A pleasure to work with.”

Fidelma Harris, Head of Individual Sales

“The way Culture Consultancy supported us and structured their approach, the way they did things from the interviews to workshops, and the way they challenged our thinking and stretched us, has been really good.”

Jon Woodall, Managing Director

“I was impressed with their determination and their methods of how they could actually get the work that they did during research, to flow into workstreams that we could implement in the business to actually make sure that we lived and experienced the purpose and the values that we unearthed. ”

Graham Jerome-Ball, Director of Global Branding | Corporate Communications

giving back

Our Mission is to ‘deliver profit through purpose’.
We feel that our own success will come from helping others to become more successful. Whilst we continue to provide innovative leadership, employee engagement and culture change programmes that provide a competitive advantage for our commercial clients, we also assist many start ups and not-for-profit organisations on a pro-bono basis, as well.