Meet the Culture Consultancy team

Bex Hankin – Consultant

Bex has over six years experience in leadership change and talent assessment, with a background in Executive Search. She has worked with management teams of both public and privately owned businesses, developing strong stakeholder engagement and management skills, and has a passion for helping businesses to achieve their best workplace environment and culture.

Having gained a degree in Philosophy, Bex is curious about the workings of the mind and individual behaviours, and is continually looking to learn and develop. To this end, she has recently gained an additional qualification (APMG) in Change Management and studied behavioural assessments.

Outside of work, Bex is a keen traveller, reinforced by her time spent time living abroad in Australia. She is passionate about exploring new cultures, reading, and fitness (which also helps off-set the results of her time spent baking!)

Nicola Cardwell – Consultant

Nicola is an organisational development consultant specialising in Leadership, Culture Change, and Inclusion, with 20+ years of consulting experience.  She is skilled at helping clients to clarify their strategic objectives and co-designing impactful development interventions, systems, and processes to bring them to life. She does this with robust empathy, seeking to build commitment and capability for all involved in the change process.  

Nicola has significant experience working within large complex organisations including professional services, FS, Technology, FMCG, Engineering and Public Health sectors.  Nicola has a reputation for challenging and supporting senior and future leaders, being commercially astute and focused on making a tangible difference.  Nicola has lived and worked in the Middle East and has held several global roles throughout her career.

From 2014 to 2018 Nicola led PwC UK’s Inclusive Leadership cultural and behavioural change agenda.  This involved building the Inclusive Leadership Strategy and Capability of senior business leaders and their teams.  Nicola also led the design and execution of critical interventions to support PwC UK’s published gender and ethnicity talent targets. 

Nicola holds a Masters in Leading and Facilitating Transformative Change, is an AoEC Accredited Professional Executive Coach and Systemic Team coach and is a Member of the CIPD.

Nicola is a trustee for New Leaf Support, a charity supporting victims of domestic abuse. Outside of work she can be found transporting children to various sporting and social events, walking the dog, and playing cricket.

Cris Beswick – Consultant

Originally trained as a product & industrial designer, Cris spent over a decade as a successful entrepreneur & CEO building an award-winning design group. After structuring a full exit 2008 he is now recognised globally as a thought leader on innovation leadership and creating innovative organisations.

Because of his own business background Cris knows exactly what it’s like to wear the CEO’s shoes putting him in an excellent position to work with and advise senior leaders of global organisations on strategic approaches to differentiation and innovation. As such Cris has coached, advised and delivered keynotes to some of the worlds most successful companies on how to become exceptional by building future oriented innovation strategies, leadership approaches and organisational cultures.

Cris has also delivered executive education programmes on innovation for leading UK and international business schools such as Henley Business School, Cranfield University’s Centre for Competitive Creative Design and Synergy Business School in Dubai to name but a few. 

Cris enjoys good food & fine wine and is passionate about worldwide travel with his wife Nikki and their two girls Roma and Mila.

Lottie Skuthe-Cook – Consultant

Lottie is a Professional Certified Coach (PCC), whose passion lies in seeing her clients unlock their potential and grow. With over 20 years of experience as a coach, facilitator and trainer she provides an environment full of energy, warmth, and challenge in equal measure, which in turn enables her client’s performance to excel.

She lives by her three core values – trust, honesty, and respect – and as a result, she works best with clients who share them. Lottie will invest whatever it takes to get to know her clients and their business to find the right balance for the working relationship, ensuring the greatest return on investment.

She is known by her clients for her ability to be both challenging and encouraging in appropriate measure and ensure a focus on the agreed outcomes in a safe and trusted environment.

Drawing on almost 20 years’ experience with large multi-national organisations, Lottie has held director roles responsible for quality and standards, business development, sales and operations prior to becoming a coach and consultant in 2001.

A Swedish national, Lottie is fluent in both English and German.

PJ Stevens – Consultant

PJ is an all-round culture change consultant who has spent 18 years on a mission to help build better businesses.

Working with business leaders using industry-leading change management methodologies to deliver outstanding business outcomes, he is our expert in purposeful change. He does this by harvesting the talent and knowledge that exists in people and teams , but too often lays dormant in businesses – in order to elevate thinking and behaviours to deliver change and value creation in our eco-systems.

PJ is a purpose-led Transformational Change Management Consultant, and a highly experienced Facilitator, Coach and Confidant to Executives, Leaders and Entrepreneurs.

PJ has proudly worked for clients such as Rolls Royce, MBDA, Westons Cider, Bunzl, Eskom, Givenchy, BMW, QAPCO (Qatar), Lloyds Banking Group, DMG World Media, Centrica, EDF Energy, Nabarro, Clifford Chance, RBS, Shell, HSBC, the Royal Voluntary Service, CTBF charity, Zeneus, GSK and Shire Pharmaceuticals, and some private and sporting clients including Premier footballers, Olympic medallists and European Golfers.

PJ releases more value from every organisation’s greatest asset – their people – and translates that into purposeful change and value in the business, at the individual, team and organisational level.

Andrew Deller – Consultant

Andrew  is  a  highly  qualified,  experienced  ‘development’ consultant who works with individuals, Leaders and teams to enable them to operate at their best.

Andrew  is  CIPD  qualified  with  a  background  in  Financial Services and significant experience of developing leadership capability in Africa and the Middle East.  As a leader in business for 16 years, Andrew has a range of experience spanning HR business partnering and operations, leadership development and organisational change and has worked with organisations large and small.  He demonstrates flexibility and adaptability in building relationships with individuals at all levels, in order to drive personal development and changes in behaviour.  Andrew is design, execution and results focussed and operates to the highest standards of integrity.

Andrew’s leadership development experience includes work with Leaders and Intact teams across the financial and professional services sectors, pharmaceutical, technology, manufacturing and media. Clients include: CMS, Fragomen, Tetrapak; National Commercial Bank, KSA; EY; Barclays; Vodafone; AstraZeneca; Sharp Electronics; BMW; Bank Muscat International; CISCO; Acino Pharma; Accenture; BBC; Lloyds Banking Group; Smith & Nephew; Standard Chartered.  Andrew designs and delivers programmes ranging from 1 hour webinars to full scale 4 day face to face programmes.

Across all of these client engagements Andrew’s expertise is in the following:

• Understanding the business context clearly.
• Building development solutions which are challenging, relevant and ‘real world’.
• When facilitating events Andrew works with energy and humour, weaving in stories to bring the material to life and challenging participants to reflect, take ownership and commit.
• Leadership themes: emotional intelligence; developing team engagement, relationship building; developing others.
• Drawing out the authenticity in individuals so their leadership is valid and impactful.
• Working with intact teams to expose hidden difficulties in the team dynamic and prompting them to share individual perspectives and contribute cohesively.

Andrew works with Leaders at all levels within organisations to develop their awareness, mindset and capabilities so they may know how to lead their teams with vision, energy, imagination and attention.

Gillian Mason – Consultant 

Gillian is all about culture, leadership and behaviours that drive best self and authentic performance. She brings 25+ years of experience in people-centred roles and left the corporate world as a Head of Organisational Development in a regional Utility. She is a highly experienced facilitator bringing realism, enthusiasm and energy; an impactful presenter with great presence, and honesty and has great use of storytelling.

She is known for being a credible and trusted coach and strategic thinker as well as a powerful planner and commercially minded troubleshooter. She will bring confidence to and structure around your strategy and change whilst having the flexibility and positivity to make any subject matter interesting and enjoyable. She is an accredited coach with a range of personality and preference diagnostic tools for individuals, teams or organisations

Having developed and implemented people strategy in organisations – the reality and challenge of culture shift are not lost on Gillian who will bring a realistic and refreshing approach.

Gillian has worked with and across a number of sectors including Education, Utilities, Media, Sales, Customer Service, Health care, Emergency services and Insurance and helps organisations thrive and leaders grow, make career and life decisions and transition to their next big thing.

Out of work, there is nothing Gillian likes better than being outdoors, in the woods or on the beach with her family and Wilf and Fred (her 2 dogs) or being in the kitchen cooking up a feast.

Rachel Perkins – Consultant 

Rachel is a certified business psychologist and trained coach, with over 20 years of experience in the Financial Services sector. She has worked in recruitment, learning, talent management, culture change and leadership development, with the common thread of enabling individuals, teams and organisations become more effective. Whilst working at NatWest bank, Rachel led a successful programme of work to deliver large scale, culture change via leaders and managers across the global business. It was this programme that clarified her passion for this work.

Rachel has a keen interest in what makes people tick and how to create organisations where people can thrive. With a strong eye for rigour and detail and a natural curiosity about people and their perspective, Rachel designs and facilitates impactful interventions which give people the opportunity to move forward with greater confidence and commitment. Rachel loves working with individuals and groups to explore the changes they want to make, what might be standing in their way and the solutions they are willing to try, to make the desired change.

Recognising that building great cultures can be hard, with no easy ‘fixes’, Rachel combines an informed, supportive approach with gentle challenge and curiosity to design impactful interventions which help organisations move forward with greater confidence and commitment. Rachel is known for having an eye for the detail of an intervention, and a desire to combine academic evidence with the practical reality organisations face, to bring rigour to any programme she works on. Rachel is a trained coach and business psychologist, with an MSc in Organisational Psychology. 

Mel Rees – Consultant

A customer experience and employee engagement specialist, Mel has vast experience in devising data driven, strategic programmes to help organisations prioritise their customer experience.  Mel is passionate about equipping, engaging and empowering employees to do the right thing for their customers. ​

Mel has experience in leading the delivery of successful, insight led, customer experience and employee engagement programmes across a number of sectors including financial services and utilities and more recently as Customer Experience Director for First Group.​

At First Group, Mel led the design and delivery of a transformational customer experience strategy including immersive employee training and the launch of a real time, customer and employee satisfaction measurement programme, all underpinned by a comprehensive internal communications plan. The programme delivered great results because it was rooted in real life experience of both customers and employees which meant the plan was pragmatic and credible and as such, had great buy in at all levels of the organization.​

Open and insightful, Mel builds trust and engagement quickly which allows her to deliver results at pace.  ​

Kerry Freeman – Culture Change Consultant

Kerry has 21 years financial services experience and is the former Head of Culture for NatWest Group where she took the Bank from 4th Quartile to 1st Quartile performance in the annual Banking Standards Board independent assessment of culture.

Kerry left NatWest Group to pursue her passion for culture, engagement and EVP, working with organisations in Forestry, Fintech, Legal, Energy and Education sector. She’s a specialist at reforming cultural practices, increasing employee engagement and creating award-winning EVPs that have demonstrable impact. Kerry has an enthusiasm for behavioural science and building psychological safety in workplaces and is passionate about making behaviour change practical and embedded.  

She is an experienced and accredited facilitator and coach (face to face and online) with over 15 years experience of designing and running workshops, development courses and events for groups sizes from 5 to 300, from junior to c-suite level.

Sallyann Weston-Scales – Consultant

Sallyann has over 18 years experience of leadership coaching and culture change, supporting global brands to create more inclusive cultures, and develop and retain their key talent. She has worked in a wide range of sectors from advertising and media, pharmaceuticals, manufacturing, professional and financial services.

Sallyann is an expert in culture change, making it stick, and helping organisations to translate their values into behaviours which are clearly understood and embraced by their people.

She designs and delivers leadership development, inclusive leadership and women’s leadership programmes, incorporating 1-2-1 coaching to provide participants with the opportunity to focus on their perceived barriers. Sallyann is passionate about enabling leaders to discover and follow their true purpose and provide them with the tools to support their people to succeed. As a coach, she blends traditional coaching skills with her experience as a Neuro-Linguistic Programming (NLP) Master Practitioner and knowledge of Emotional Intelligence.

She was a Managing Director and Executive Coach at a leading D&I consultancy for nearly eight years, prior to that she was a Management Consultant with EY experienced in culture change and change management.

She has an MBA from Henley Business School and started her career as a commercial solicitor.  Outside of work she enjoys running, yoga and managing a small property business.

Ed Beard – Consultant 

Ed has 15 years experience as an integrated marketing strategist, with an MSc in Organisational psychology.  Ed helps businesses adapt and thrive to bring about positive change. He’s great at creating shared purpose to engage and motivate workforces and teams, galvanising organisations and leaders to take a more human-centric approach to fundamentally change the way they operate. 

He’s worked in some of the most renowned Digital and Advertising agencies, working for the likes of Expedia, COS, SAB Miller, The AA, Dominos, E.On, Asda, Barclays Wealth, HSBC, AstraZeneca, and Lloyds TSB.

Ed’s led and grown strategy teams, developed individuals to achieve their full potential, and set the cultures within agencies so teams across disciplines could thrive.

He then went on to work for Grace & Co, Digitas, LBj, Kitcatt Nohr, and the BBC. In 2020 he founded Liminal Store bringing together his marketing and organisational psychology expertise.

Victoria Garratt – Consultant 

Victoria’s career to date has been focused predominantly on people development and communication where she has been fortunate enough to gain many years of experience working across the public, private and charitable sectors as a leader, coach, project manager and in learning & development.

In addition to her employed experience, she has worked for many years as a consultant, designing and delivering bespoke solutions in support of organisations that require upskilling of staff, leadership development, behavioural change and other professional development solutions. 

Furthermore, Victoria is a qualified coach with a Diploma in Neuro Linguistic Programming (NLP) and is accredited in the performance psychology tool PRINT®. She uses these skills to coach individuals and teams across a wide range of clients and at all levels in the promotion of self-awareness, and to stretch, inspire, and create real and lasting change.

Rebecca Tyrell – Consultant

Rebecca brings a wealth of experience and a proven track record operating across global, fast-paced and matrix businesses for some of the World’s leading brands within the Banking and FMCG sectors.  

Empathic and tenacious with the ability to motivate and connect geographically and culturally diverse teams, she has worked extensively with Senior Executives to reshape Organisations, drive strategic priorities, and deliver Leadership/Executive and Talent Development, Organisation-wide Learning, and Culture and Organisation Transformation. 

Having qualified through Henley Business School, she brings curiosity, clarity and pragmatism to her coaching practice.

Rebecca’s passion for self-development has recently led to her completing a Post Graduate Diploma in Law.   At any point in time, you are likely to find her enrolled in a course or undertaking further education! 

Sammy Burt – Consultant 

Sammy’s winding journey through hospitality, project management, marketing, brand and culture has one thread in common – the support of people to be happy and thrive. And in 2012 when Sammy began to move from brand into culture change she found her sweet spot.

Sammy prides herself on truly listening to people, digging a little deeper; as well as knowing how to be heard by them, how to meet them where they are, gently, with empathy. When working with individuals or groups she is mindful to create enough stretch that people develop and shift their mindsets and behaviours, without loosing them in technical explanations or models – it’s an important balance.

Sammy has worked across many sectors, organisational sizes, ownership models and geography – she loves variety, and feels there is always something to learn in one place that will be useful to another. This work has included global food manufacturers aligning around purpose, international medical device manufacturers understanding and improving their cultures, global tech companies developing more inclusive cultures through their leaders, engineering and transport companies developing their leaders and capacities for teaming.

Sammy  has worked with executives and warehouse managers, boards and hands on engineers. Sammy particularly enjoys working with those at the coal face – leaders and colleagues that are in the thick of it and need any developmental approach to be uniquely grounded in their realities and easy to practise and apply to their everyday challenges. 

Natalie Saunders – Consultant 

Natalie Saunders is a naturally curious and empathetic “people person” who’s committed to enabling organisations to be better places for people to work.

Her work-related passions are strategy, culture, people experience and equality, diversity and inclusion – and the synergies between those crucial enablers of organisational performance.

Natalie has been an HRD in a large, complex organisation and understands the opportunities, and challenges, that come with the role. She’s worked with employers ranging from scaling start-up to global household names, in sectors including financial services, professional services, higher education, food and drink and manufacturing.

Natalie started her career as an employment lawyer and finds that her legal background still comes in very useful following her move into HR some years ago.

She’s also founded her own business (twice) and truly identify with the highs and lows, and demands and pressures, that come with founding and growing a business.

Natalie is married with two children and two dogs. She love zip wires, roller coasters and singing (her 2022 highlight was recording an album with her choir).

Jemma Cooke – Consultant 

Jemma is a Culture Change Consultant and Leadership & Team Coach. Jemma is passionate about helping organisations to develop more purpose-driven, people-centric and future-ready cultures.   

She has over 15 years of experience in coaching leaders and teams through strategic and cultural change across numerous industries internationally.  She originally trained with two global management consultancies and her specialist areas include: 

Her expertise is in designing and delivering bespoke leadership and team coaching programmes to spearhead, accelerate and embed positive cultural change.  The result is more resilient, adaptive, collaborative and creative organisations – ready for now and for the future. 

Ever fascinated by the people and cultural aspects of organisations, Jemma has two relevant Masters degrees and a Post Graduate Certificate in Coaching. 

Outside of work, Jemma can be found walking in the hills, playing tennis and trying to tame her garden

Matthew Adam – Consultant 

Matthew is an Associate Consultant with over 20 years of experience working with human systems and is passionate about helping teams and organisations realise their preferred futures and desired cultures.

Matthew started his career as a Systemic psychotherapist before working directly with teams and organisations to improve performances and address complex workplace dynamics. Matthew has worked with organisations in the public, independent and voluntary/charity sectors and has supported these teams and organisations to improve both performances and workplace relationships.

Matthew is the creator of a performance management framework called The 5 x 5 Model which is designed to address Patrick Lencioni’s 5 dysfunctions of a team quickly, easily and simply by embedding 5 essential team functions.

As well as helping organisations to work more effectively together, Matthew also provides leadership development coaching and training in The 5 x 5 Model.

David Liversage – Consultant 

David works as a change partner to forward thinking businesses. He works with clients to create innovative, strategic, people and culture solutions that address business challenges, always putting the human at the centre.

David spent the first part of his career working at Director level for media agencies such as Omnicom, with overall responsibility for key clients such as Sainsbury’s and Gillette. While leading teams, he identified his true calling for creating more human-focused workplace cultures, where people can grow, thrive and do great work.

He has over 18 years, experience working in this space both with a range of clients and directing projects for Evening Standard, Dentsu Aegis and Mr and Mrs Smith Hotels to HRD, CEO/Board level. From wellbeing to culture audits to leadership development, he has a wide range of experience.

David is also a ILM accredited coach, mindfulness practitioner and Enneagram trained. He has a passion for theatre and performs with the London Gay Men’s Chorus, touring across the globe when he can.

Anna Spragg – Consultant 

Anna is a Level 7 CIPD qualified Diversity and Inclusion (D&I) and Organisational Development (OD) Consultant. She has led a wide range of D&I and OD projects and is known for her strategic, pragmatic, and engaging approach.

Anna is passionate about all things D&I; specialising in this area 11 years ago at Imperial College London. There she led a pioneering project around trans and non-binary inclusion – the first of its kind in the sector and recognised for its innovation.

Anna went on to head up the D&I and OD team at Goldsmiths University and delivered their first sector-leading D&I strategy.

In addition to her love of D&I strategy development, Anna has skills in leadership development, training, public speaking, communication and engagement, and focused D&I/OD programmes.

Her sector experience includes, Financial Services, Higher Education, the NHS, Arts and Culture, Local Government, Tech, Housing Associations, and the charity sector.

In her spare time, Anna enjoys music, hiking, and hosting social events for the LGBTQ+ community in Brighton.

Aly Neads – Consultant 

Aly is a skilled Experience specialist. Working extensively across Europe, the Middle East, Latin America and Asia – she has the cultural and behavioural knowledge to ensure transformation happens and lasts!

Pulling on her 20 years of working with great brands across all sectors, Mercedes Benz, Kraft, Virgin, Aviva, ScotRail and Knight Frank to call out just a few, Aly works collaboratively with inspiring leaders to define differentiated brand experiences that sets them apart from their competitors. Then, with a detailed understanding of the business coupled with a sprinkling of creativity, transforms visions and values into everyday behaviours that people can connect with.

Aly believes that engagement is key – when everybody has clarity and commitment and feels part of something great, that’s when the real magic happens and lasts.

Quentin Millington – Consultant 

Quentin’s work is informed by first-hand experience in senior roles at tier-one banks HSBC, Jardine Fleming, Merrill Lynch, and UBS, where he ran global initiatives to improve service, increase revenue, and cut cost.​

​Quentin managed budgets of over US$100m, led teams of up to 130 people, and enhanced culture and practice across US$1bn businesses with more than 1,000 employees. He combines global management with over 15 years as an adviser, consultant, and coach. Quentin partners with the senior team and board to discover new sources of value, agree direction, and enhance culture. He supports executives to lead with confidence and skill. And he works across teams to help members bridge silos and adopt new practices.​

​With experience in both organisation and people development, Quentin enables his clients to navigate hidden barriers to performance and change. Alongside an MA degree in Oriental Studies Chinese from Oxford, Quentin has an MPhil in Innovation, Strategy & Organisation from Cambridge and an MSc in International Management from London.​

​Skilled in enabling groups to agree on complex questions, Quentin is accredited in ICA International’s Technology of Participation (ToP) facilitation methods. He is trained in the standards of the International Coaching Federation (ICF) and assessed to Professional Certified Coach (PCC) level.​

Andrew Gillespie – Consultant

Andrew is a seasoned business psychologist with 16+ years’ experience in boutique and global consulting firms. His work has spanned across organisations of all sizes and sectors – from public benefit organisations of 200 in technology, to global players in oil and gas.

Working with stakeholders from Executive teams to front-line level, Andrew partners with clients, combining evidence-based practice with pragmatism, imbued with a sense of fun, curiosity and compassion. He helps clients define their purpose and design the culture needed to deliver their strategic goals, as well as supporting them through execution, aligning their people, talent and culture with their ambitions.

Alongside culture transformation & integration, Andrew specialises in talent management and leadership development, and has been involved in a number of successful high-profile and high-stakes programmes.

Outside of work Andrew is a dedicated husband, father of two and an opportunistic golfer, skier and gardener when time permits!

Doug Faulkner – Consultant 

Doug is an innovation, performance, and culture consultant. His mission is to ‘Help ideas survive and people Thrive’.

With twenty-four years’ experience in Business Innovation, sixteen in training and eight years as a performance coach there’s not much he hasn’t seen, while still maintaining a ferocious appetite for learning challenges. 

Experience has built a broad range. He’ll get anyone focused and excited about what’s coming next. From the bounciest of personalities to the driest, Doug will use a gentle or firm hand depending on what’s going to support them best.

Using innovation as the foundation of all design means his tools and methodologies are fresh, inspirational and impactful for audiences of any level, from font of house to C-Suite. 

Doug has ultimately a huge portfolio of tools, a wide breadth of experience, and an infectious personality. He’s also a stand up and sketch comedian so brings fun, engaging energy to all his work.