no two organisational cultures are exactly the same and no two culture change programmes are identical

We spend time understanding your situation, using our underlying methodology combined with our expertise, speed and agility to design and deliver a culture change programme which will achieve the impact and results you need.

Over the years we’ve had the opportunity and experiences to refine and finesse the methodology for effective culture change and alignment, achieving improvements in productivity, performance, wellbeing, inclusion and much more, whether that be at team level, departmental or divisional level, a specific location or a company-wide initiative.

This experience, mixed with our love of finding new and exciting technologies to embed behaviour change and mindset shift, as well as  communicate new ways of working, means that we have a very robust yet easy to understand pathway with which we deliver award winning culture programmes. 

our 3 stage methodology consists of:

We gain a full understanding of your current culture- what makes you tick. We highlight what’s working well and you should therefore keep and build on, as well as uncovering the attributes that are holding back performance or will prevent your strategy being realised. We also identify untapped existing performance potential.

We design the culture that will effectively mobilise your people to execute on your strategy or business transformation. For some companies it’s about growth, innovation, digital and customer experience, for others it’s about employee experience, wellbeing, diversity and inclusion. Whatever the desired focus, we help you design the right Purpose, Vision, Values, Behaviours, and Working Practices to get the results you want.

In order to make the new design ‘stick’, you need to fully embed it. We do this using our 4Es Human Change Principles™ of Educate, Engage, Empower and Enable,  which uses a combination of effective internal communications, behavioural change techniques, organisational design and talent management  tactics to develop and implement a roadmap which will fully embed the culture in an agile but robust way.



understanding and assessing the current culture and the case for change.

tools and services:

  • Cultural assessment/audit
  • Leadership/manager assessment and profiling
  • Team dynamics assessment
  • Top team facilitation
  • Building the case for change
  • Culture diagnostics
  • Customer Experience Maturity assessment
  • Employee Experience mapping
  • Assessment for Innovation maturity
  • Existing culture behaviour assessment
  • Gap analysis on culture and brand
  • Bespoke engagement and culture surveys



designing the future culture required to deliver strategy or transformation.

tools and services:

  • Designing Purpose/Mission, Vision and Values or Culture manifesto
  • Align culture to strategy & develop strategic narrative
  • People Strategy
  • Leadership development & manager training
  • Behavioural competency frameworks
  • Coaching for performance
  • Design creative and engaging communication plans
  • Develop Employee Value Proposition (EVP) and Employee Experience Framework (EXF)
  • Selection of appropriate enabling technologies for HR, people and culture work



building a roadmap and embedding the desired culture to make it stick.

tools and services:

  • New culture/people strategy implementation roadmaps
  • Engaging communications roll out
  • Culture Immersion events
  • Aligning/integrating cultures
  • Embedding EVP and employee experience
  • Upskilling leaders and managers
  • Mindset and behaviour change roll out
  • Facilitating the embedding – support & challenge or team climate & competence sessions
  • Progress monitoring and hurdle jumping via Pulse surveys and design/steering groups.
  • Measuring the Return on Investment (ROI)
  • Culture Technology implementation.

all our culture programmes are underpinned with:

Equipping leaders with the futureproof skills and capabilities to both lead the change and lead in the new culture; organising your leadership for maximum impact and contribution to move your culture forward.

Upskilling managers to effectively manage, develop and care about their people whilst ensuring that the desired culture is fully embedded, and performance and productivity are high.

Engaging and involving key stakeholders so the conclusions and way forward are fully owned; shaping and implementing engaging communication to immerse your people in the desired new ways of working. Top down, bottom up and middle-out engagement enables a fully embedded culture throughout.

optimise investment and returns
Being smart with your investment spend by using your internal resources and expertise wherever possible (upskilling where needed) and accelerating results of the change project, whilst also enabling the leadership team to truly measure the business impact.


call us on +44 (0) 208 088 2228 to find out more


our services

culture change - 3 stage methodology

Our award winning 3- stage methodology of Insight, Design and Embed will help you transform your culture, business results and employee experience. Refined and finessed over the last 15 years our approach has improved productivity, performance, engagement, wellbeing, inclusion and much more.

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cultural assessment

The Culture Consultancy Organisation Culture AssessmentTM is a fast and highly effective method of measuring your culture.  Identifying positive enablers and inhibitors to performance, strategy or transformation our assessment provides practical actions to align your culture with future ambitions.

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designing the employee experience

The experience your employees feel when they work for you directly influences their performance, productivity, wellbeing and commitment levels. How effective would you like your employees to be?  We design employee experiences that fulfils the business’ and peoples’ needs.

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leadership development and culture coaching

Strong, connected, forward thinking leaders who are purpose and values driven are pivotal to the future performance, innovation and growth of every organisation even more so in the new working paradigm. We develop leaders to lead teams, departments and organisations in delivering performance results and employee experience.

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top team facilitation

To get the best out of your leadership team ‘away days’ or strategic reviews,  and enhance the team’s performance, our facilitators will ask the challenging questions, keep discussions on topic and facilitate the robust, sometimes difficult, discussions to get the right outcome, effectively.

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embedding the required culture

The most difficult yet most important part of any cultural shift or transformation project is getting the desired culture to stick. Creating a dream ‘tick list’ of an ideal culture is easy, but how do you make it a reality? We deliver flexible yet robust embedding programmes to ensure your desired culture sticks and delivers the required impact.

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manager training and development

Managers are pivotal to embedding the desired culture and employee experience as they are the link between leadership and front-line employees. We equip managers with the skills and capabilities they need to effectively lead themselves and their people, as well as be the culture carriers.

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team performance and productivity enhancement

Improving productivity is a key focus for many businesses. Using a range of tools we assess the make-up of your teams, get the right people in the right place for them to make the maximum impact, then create the team climate to maximise performance and engagement.

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shaping the human/people side of business change

Aligning and engaging your people in any business transformation is key- be it digital transformation, regulatory changes or organisational re-design. We help take your people on the journey, shifting mindsets and behaviours so you realise the full Return on Investment of your transformation.

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designing and embedding remote working cultures

With the impact and new paradigm of increased remote working, managing a remote team will become more and more part of the new workplace. This requires new skills, new processes, and increased innovation. Businesses that enhance this change will flourish businesses that fight against it will die.

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cultural immersion events

Cultural Immersion has been proven to accelerate mindset and behavioural shift in organisations, departmental and inter departmental teams. Taking people out of their comfort zones and placing them within a fun, interactive and challenging environment delivers rapid clarity and understanding in a positive, high-energy, and interactive way.

cultural immersion events
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Get in touch today to start your journey towards a winning culture for your business. Call us on + 44 (0) 208 088 2228 or email us below.