We deeply understand your needs and leverage our proven methodology, expertise, and agility to craft culture change programmes that yield impactful results.

Years of experience honed our methodology, enhancing productivity, performance, well-being, and inclusion at various levels, from teams to entire organisations. Our innovative approach ensures we deliver award-winning culture programmes with ease.

Stage 1: Insight

It starts with understanding

In the first stage, we delve deep into your current culture. We uncover what makes your organisation thrive and pinpoint areas that require improvement. Our process identifies strengths to nurture, weaknesses to address, and hidden performance potential waiting to be harnessed.

In depth Culture Assessment

  • Review existing culture documentation, employee feedback and related info.
  • Gather insight into actual existing culture(s).
  • Establish current enablers and inhibitors of performance & engagement.
  • Understand the strategy / future business model the culture needs to enable.
  • Agree ‘case for change’ and focus areas for the future culture.
  • Identify immediate actions to kick start culture change and realise early benefits.
  • Inform the culture design and implementation / embedding plan.

Stage 2: Design

Crafting your culture

Next, we collaborate with you to craft a tailored culture blueprint. Whether your goals revolve around growth, innovation, customer experience, or employee well-being, we design the right Purpose, Vision, Values, Behaviours, and Working Practices to achieve your desired outcomes.

Our design tools & services

  • Create future culture definition –
    (e.g. Purpose, Vision and Values).
  • Develop high level behaviours or behavioural competencies defined. 
  • Develop strategic narrative to bring culture to life.
  • Develop employee value proposition.
  • Develop engaging communications plan, from launch to embedding.
  • Deliver culture launch and immersion event.
  • Developing inspiring leaders and equipping leaders with the right skills and tools.
  • Develop key metrics to measure success and business impact.

Stage 3: Embed

Ensuring long-term success

Culture change is only effective when it’s fully embedded. That’s where our 4Es Human Change Principles™ come into play: Educate, Engage, Empower, and Enable. We employ a holistic approach that combines effective internal communication, behavioural change techniques, organisational design, and talent management strategies to create a roadmap for a culture that’s not only agile but also robust.

How we make your culture stick

Top-down:

  • Implementation roadmap
  • Communications rollout
  • Upskilling leaders & managers

Team-Based Embedding:

  • Our programme to empower and enable each team to embed the values and lead themselves

  • Culture Immersion events

Using Culture KPIs:

  • Progress monitoring and hurdle jumping via Pulse surveys and design/steering groups.
  • Measuring Return on Investment (ROI)
  • Culture Technology implementation.

Ready for culture change?

Speak to one of the team to learn more

Trusted by

FirstGroup plc
Hudgell Solicitors
John Hogg Chemistry for a Brighter Future
Lloyds Banking Group
NHS
Real Estate
Prudential
Investment advice company
UK mortgage advice
Zurich Insurance Group
Space 48 an award-winning ecommerce agency
BIE is an executive recruitment firm
Monterosa is a technology company
Sports and Leisure Management Ltd
Aquila provides services for air traffic control, air defence and maritime security, and critical safety infrastructure.
Munich Re is a leading global provider of reinsurance, primary insurance and insurance-related risk solutions.
Global payroll, salary payments and pay-on-demand services – all delivered as managed services through a seamless, unified, global, cloud-based system.
Network Rail
Nationwide Building Society
OneSavings Bank plc
Lovell Homes
Pepper Money
Home Office
Brigade

Our culture change programmes are underpinned with:

Leadership
Equipping leaders with the futureproof skills and capabilities to both lead the change and lead in the new culture; organising your leadership for maximum impact and contribution to move your culture forward.

Managers
Upskilling managers to effectively manage, develop and care about their people whilst ensuring that the desired culture is fully embedded, and performance and productivity are high.

Engagement
Engaging and involving key stakeholders so the conclusions and way forward are fully owned; shaping and implementing engaging communication to immerse your people in the desired new ways of working. Top down, bottom up and middle-out engagement enables a fully embedded culture throughout.

Optimised investment and returns
Being smart with your investment spend by using your internal resources and expertise wherever possible (upskilling where needed) and accelerating results of the change project, whilst also enabling the leadership team to truly measure the business impact.

Our Services

Culture Change - 3 Stage Methodology

Our award winning 3- stage methodology of Insight, Design and Embed will help you transform your culture, business results and employee experience. Refined and finessed over the last 15 years our approach has improved productivity, performance, engagement, wellbeing, inclusion and much more.

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Cultural Assessment

The Culture Consultancy Organisation Culture AssessmentTM is a fast and highly effective method of measuring your culture.  Identifying positive enablers and inhibitors to performance, strategy or transformation our assessment provides practical actions to align your culture with future ambitions.

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Designing the Employee Experience

The experience your employees feel when they work for you directly influences their performance, productivity, wellbeing and commitment levels. How effective would you like your employees to be?  We design employee experiences that fulfils the business’ and peoples’ needs.

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Leadership Development and Culture Coaching

Strong, connected, forward thinking leaders who are purpose and values driven are pivotal to the future performance, innovation and growth of every organisation even more so in the new working paradigm. We develop leaders to lead teams, departments and organisations in delivering performance results and employee experience.

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Top Team Facilitation

To get the best out of your leadership team ‘away days’ or strategic reviews,  and enhance the team’s performance, our facilitators will ask the challenging questions, keep discussions on topic and facilitate the robust, sometimes difficult, discussions to get the right outcome, effectively.

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Embedding the Required Culture

The most difficult yet most important part of any cultural shift or transformation project is getting the desired culture to stick. Creating a dream ‘tick list’ of an ideal culture is easy, but how do you make it a reality? We deliver flexible yet robust embedding programmes to ensure your desired culture sticks and delivers the required impact.

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Manager Training and Development

Managers are pivotal to embedding the desired culture and employee experience as they are the link between leadership and front-line employees. We equip managers with the skills and capabilities they need to effectively lead themselves and their people, as well as be the culture carriers.

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Team Performance and Productivity Enhancement

Improving productivity is a key focus for many businesses. Using a range of tools we assess the make-up of your teams, get the right people in the right place for them to make the maximum impact, then create the team climate to maximise performance and engagement.

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Shaping the Human/People Side of Business Change

Aligning and engaging your people in any business transformation is key- be it digital transformation, regulatory changes or organisational re-design. We help take your people on the journey, shifting mindsets and behaviours so you realise the full Return on Investment of your transformation.

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Designing and Embedding Remote Working Cultures

With the impact and new paradigm of increased remote working, managing a remote team will become more and more part of the new workplace. This requires new skills, new processes, and increased innovation. Businesses that enhance this change will flourish businesses that fight against it will die.

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Cultural Immersion Events

Cultural Immersion has been proven to accelerate mindset and behavioural shift in organisations, departmental and inter departmental teams. Taking people out of their comfort zones and placing them within a fun, interactive and challenging environment delivers rapid clarity and understanding in a positive, high-energy, and interactive way.

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