“Corporate executives and business owners need to realize that there can be no compromise when it comes to ethics and that there are no easy shortcuts to success. Their companies need ethics carefully sewn into their fabric” – Vivek Wadwa

Who is it suited for?
Ethics and Conduct Culture is suitable for leaders and senior managers at all levels of business.  The course may also be useful for those who are new to highly regulated environments, to enable them to develop an appreciation of the importance of conduct in delivering strong customer outcomes. 

What does it cover?
The ‘ethics and conduct culture’ course has been designed to build an understanding of conduct culture across the organisational spectrum, but should attendees be drawn from a specific business sector, the course will be delivered with particular reference to the challenges and regulatory requirements of that sector.

Attendees will learn to use the Cultural Assessment model as a means of building an understanding of current cultural levels within the organisation and as a prelude to developing a culture change model which will deliver a strong conduct culture within a regulatory framework. This will include:

• an examination of the way in which leadership and communication can influence change
• factors which influence individual behaviours within a group situation including diversity and multi-site offices and the effect that this may have on conduct and risk

Why focus on ethics and conduct culture? When it comes to ‘doing things right’ in business there is no dearth of legislation and guidance. Regulators may well be looking towards strong governance, a positive culture and ethical behaviour but at the end of the day the greatest incentive comes from being able to attract a loyal customer base, great employees and willing investors allied to a good reputation. This is the way things are done, and this is the way things should be done are two very different approaches. A productive workforce is an engaged workforce, and an engaged workforce comes to work with a sense of purpose. An ethically centric organisation will deliver that purpose.

Further development? The core culture courses offered by The Culture Consultancy School will help organisations to build a strong culture which puts ‘doing it right’ at the heart of business. The topics offered within this conduct culture section have been designed to address specific conduct challenges.

The Culture Consultancy School also offers bespoke conduct culture courses which are designed to meet specific challenges faced by individual organisations or divisions.

For those within a highly regulated environment such as finance or the law, the ‘ethics and conduct culture’ course could be viewed as a prelude to attending the Senior Manager’s Regime course or the Culture Consultancy School’s core culture change modules including:

• Assessing your current culture
• Designing your future culture
• Leading culture change
• Engaging your people in Culture Change
• Embedding culture change

Depending on the nature of their role, attendees may also wish to explore other concepts offered by The Culture Consultancy School including leadership, and Building a Culture of Innovation